These summaries were prepared by McGuireWoods LLP lawyer Thomas E. Spahn. They are based on the letter opinions issued by the Virginia State Bar. Any editorial comments reflect Mr. Spahn's current personal views, and not the opinions of the Virginia State Bar, McGuireWoods or its clients. 
 
 Back to main menu
  Topic: 84 - Direct Mail Marketing
LEO NumTopicsSummaryDate
0862

printPrint
48-Criminal Defense Lawyers

84-Direct Mail Marketing

[WITHDRAWN 9/16] A lawyer may send letters to criminal defendants indicating the primary areas of the lawyer's practice, but may not indicate in the letter that "I am sure you will find that my fees are substantially lower than the normal rates of this community" because it would not be a verifiable statement.12/23/1986
1750

printPrint
13-Marketing - Miscellaneous

42-Payments to Solicit Recommendations

47-Lawyer Referral Services

55-Firm Names and Letterhead

82-Advertising

83-Solicitation

84-Direct Mail Marketing

86-Descriptions of Certification and Specialization

A compendium opinion on lawyer marketing reflects the 7/1/17 ethics rules changes. First, lawyers must disclose that their advertising includes actors rather than lawyers "when the language used implies otherwise" (as when actors "use first person references to themselves as lawyers"). Second, lawyers may use a phrase such as "no recovery, no fee" only when they have already decided that the "client's responsibility for advanced costs and expenses will be contingent on the outcome of the matter." Third, law firms may not include the name of a lawyer "not associated with the firm or a predecessor of the firm," and must "actually practice" under their advertised name. It is "potentially misleading" for lawyers to advertise "the use of a non-exclusive office space" if lawyers do not provide legal services there. Fourth, lawyers may not advertise that would-be clients "will have to consult an attorney" before speaking with an insurance company representative. Fifth, lawyers may advertise their participation in lawyer referral services, as long as the service is: "operated in the public interest; is open to all area lawyers who meet the services requirements; requires service members to pay malpractice insurance or otherwise ensure financial responsibility; has adopted procedures for admitting and removing lawyers; prohibits any fee-generated referral to any lawyers who have an ownership interest in the service. Among other things, such referral service membership advertising may not: falsely imply that membership is based on some objective "quality of services" assessment; state or imply that the services contain all eligible lawyers; falsely state or imply that a "substantial number" of lawyers participate in the service. Sixth, although advertising specific or cumulative case results no longer must be preceded by a specific disclaimer, such advertisements "can be misleading." For instance, it would be misleading to advertise a $1,000,000 verdict if the lawyer's client had turned down a $2,000,000 settlement offer before trial. Seventh, lawyers may not use such "extravagant or self-laudatory" advertisements such as "the best lawyers," "the most experienced," etc. Eighth, lawyers may not advertise or use client testimonials that cannot be "factually substantiated" – the same standard as the lawyers' own advertisements. Lawyers may use "soft endorsements" that describe lawyers' return of clients' phone calls, appearance of concern, etc. Ninth, lawyers may list their inclusion in publications such as The Best Lawyers In America, but if they are delisted they must accurately state the "year(s) or edition(s) in which the lawyer was listed." Tenth, lawyers may advertise as a "specialist" or "specializing in" certain areas, as long as they can establish its accuracy. Eleventh, lawyers may advertise using terms such as "expert" or "expertise" if they can factually substantiate the description.10/2/2019
0447

printPrint
84-Direct Mail Marketing

A lawyer may engage in direct mail advertising. 3/2/1982
0362

printPrint
84-Direct Mail Marketing

A lawyer may mail a simple office announcement to residences and businesses within a designated zip code. 3/10/1980
0470

printPrint
84-Direct Mail Marketing

A lawyer may mail advertising brochures to travel agencies, tour operators and airlines as long as they are truthful. 9/20/1982
0984

printPrint
42-Payments to Solicit Recommendations

84-Direct Mail Marketing

A lawyer may pay an auto body shop or tow truck operator for a list of their clients so the lawyer may send solicitation letters to them, because the body shop and tow truck operator would not be recommending the lawyer in return for payment. 10/27/1987
0671

printPrint
84-Direct Mail Marketing

A lawyer may publish and circulate a newsletter about recent legal developments, although it must comply with advertising rules. 2/27/1985
0508

printPrint
84-Direct Mail Marketing

A lawyer may send a letter to an automobile accident victim to solicit employment as long as the letter is truthful. [Rule 7.1(c) requires, among other things, that the term "ADVERTISING MATERIAL" appear on the envelope.]3/30/1983
0448

printPrint
84-Direct Mail Marketing

A lawyer may send clients a periodic newsletter addressing general legal matters and may also send former clients letters about legal developments relating to the previous work for those clients. 8/25/1980
0904

printPrint
84-Direct Mail Marketing

A lawyer may send solicitation letters to people whose homes are subject to foreclosure. 4/1/1987
0625

printPrint
83-Solicitation

84-Direct Mail Marketing

A lawyer may solicit business from an accident victim in writing, by telephone or by in-person communication. [Rule 7.3(f) would prohibit any in-person or telephone solicitation in these circumstances.]11/14/1984
0579

printPrint
84-Direct Mail Marketing

A lawyer may write a solicitation letter to someone charged with driving while intoxicated. 5/31/1984
0312

printPrint
76-Trust and Estate Lawyers

84-Direct Mail Marketing

A lawyer who prepares clients' wills may send them letters encouraging them to have the lawyer review the will. 4/4/1979
1001

printPrint
84-Direct Mail Marketing

86-Descriptions of Certification and Specialization

A solicitation letter may indicate that a lawyer practices "primarily" in certain legal areas, but may not indicate that the lawyer's fees "are substantially lower than the normal rates for this community." 11/24/1987

Copyright 2000, Thomas E. Spahn